Info-Tech Consulting

“Book to books” is Turnstone’s holistic approach to provide new age technology solutions starting pre stay to post stay of the guest. We undertake digitalisation of all processes to improve efficiency, enhance productivity and enable low touch operations and guest engagement. Our tools are user friendly, cost effective, scalable, subscription based (pay as you use) and fully integrated. We undertake migration of existing technology to new age digital solutions and timely execution for seamless operations.

Our offerings & services

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Revenue Maximisers

  • Sales force management
  • Direct connectivity to corporate bookers
  • Website management
  • Booking engine
  • Channel management tools
  • Pricing recommendation tools
  • Two-way interface with OTA’s
  • Integrated payment gateway
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Process Streamlining

  • Business process mapping
  • User training
  • Workflow automation
  • Executive cockpit and dashboards
  • Shared services feasibility and approach
  • IT Audits and recommendations
  • Quarterly review and refresh
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Digital Strategy and Roadmap

  • Customer experience
  • Operational processes
  • Business models
  • Actionable customer insights
  • Enhanced employee productivity
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Review & Recommend Operational applications

  • Property management system
  • Point of sale
  • Food and beverage cost control
  • Event management
  • Housekeeping
  • Reputation management
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Review & Recommend Backoffice applications

  • Finance
  • Supply chain management
  • Human resource management and payroll
  • eLearning platform
  • Business continuity plan
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Infrastructure - evaluate and recommend

  • Hardware selection
  • CLOUD infrastructure
  • Connectivity – WAN, LAN and Internet leased line
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